Privacy Policy

1. Introduction

Thai House Restaurant & Martini Bar ("Thai House Redlands," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, who we share it with, and the choices you have. It applies to information collected on this website at https://thaihouseredlands.com and through the contact form we provide. By using the site, you agree to the practices described here.

2. Information We Collect

Information you provide

When you reach out through our contact form, we collect the information you choose to submit. The form asks for:

• Your name;
• Your email address;
• Your phone number (optional);
• The contents of your message, including any reservation or catering details you include.

Information collected automatically

Like most websites, we automatically collect limited technical information when you browse, such as your approximate location, browser type, device information, the pages you view, and how you arrived at our site. This data is collected through analytics and security tools described below and is used in aggregate.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, reservation requests, and catering questions;
• Communicate with you about your message and follow up as needed;
• Operate, maintain, and improve our website and its content;
• Protect our site against spam, fraud, and abuse.

We do not use your contact-form details for unsolicited marketing, and we do not sell your personal information.

4. Cookies & Analytics

We use Google Analytics 4 to understand how visitors use our site so we can improve it. Google Analytics may set cookies or similar identifiers and collect usage data such as pages visited and time on site. This information helps us measure traffic and performance in aggregate; we do not use it to identify you personally. You can control or block cookies through your browser settings, and you may opt out of Google Analytics using Google's browser add-on.

5. How Your Information Is Shared

We do not sell your personal information. We share information only with the service providers that help us operate this website, and only to the extent needed to provide their service:

• Resend — delivers the email generated when you submit our contact form, so your message reaches our inbox.
• Cloudflare — hosts our website and provides the Turnstile anti-spam check that protects our contact form from automated abuse.
• Google — provides Analytics (site usage measurement) and Maps (the embedded map showing our location).

We may also disclose information if required by law, to enforce our Terms & Conditions, or to protect the rights, property, or safety of our guests, our staff, or the public.

6. Data Retention

We keep contact-form submissions only as long as needed to respond to your request and for our reasonable business and recordkeeping purposes, after which they are deleted or anonymized. Aggregate analytics data is retained according to the settings and policies of our analytics provider.

7. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights regarding your personal information:

• Right to know — request the categories and specific pieces of personal information we have collected about you;
• Right to delete — request that we delete personal information we collected from you, subject to legal exceptions;
• Right to correct — request that we correct inaccurate personal information;
• Right to opt out — opt out of the "sale" or "sharing" of personal information. We do not sell or share your personal information as those terms are defined under California law;
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

8. Children's Privacy

Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us or reach out directly:

• Thai House Restaurant & Martini Bar
• 1824 W. Redlands Blvd., Redlands, CA 92373
• Phone: (909) 798-3143
• Email: thaihouseredlands@gmail.com